Free Delivery on orders over $99!
Bringing luxury bed linen to the world

Delivery and Shipping Details

 

Enjoy shopping online with our convenient and hassle free delivery and returns

 

– Free Worldwide Delivery to Over 35 Countries if you spend over $99

– Express Post Options

– 100% Satisfaction Guarantee

– Tax Free on all Orders

 

Delivery Policy

 

 

Fortis Textiles is pleased to be able to offer FREE International delivery to over 35 countries on orders over $99, or a flat rate of $20.
If you have any questions about shipping costs for large / oversized items please contact our customer service team who will be more than happy to help: +64 (0)21 253 4773 (7 days 9am-5pm UTC +12) or fortistextiles@gmail.com

 

Important notes:

 

– These timeframes are subject to product availability. In the unlikely event that an item or all of the items in your order are no longer available, we will contact you to notify you of the delay and offer alternative products if applicable. If an item cannot be dispatched you will not be charged for this item.

– If any issues arise which means we are unable to meet these timeframes we will let you know as soon as possible.

– If you fail to receive your parcel within 7 days of dispatch within please notify us by emailfortistextiles@gmail.com. We will lodge a missing parcel claim for your item(s).

 

International Delivery

 

Delivery Type Item(s) Included Countries Timescale For Orders Totalling Delivery Cost (USD)
Standard International Delivery Sheets and protectors Australia 5-14 working days Any value $20.00 (Free on orders over $99)
Sheets and protectors Rest of the world (excluding China and Malaysia) 5-14 working days Any value $20.00 (Free on orders over $99)

 

International Economy Courier Delivery Exclusions:

 

– International Courier delivery is available to most locations throughout Australia, however, customers on the Australian Rural Delivery Postal route should allow an additional 3 working days for delivery.

– We reserve the right not to ship to some countries.

– International Courier delivery timescale is based on orders placed before 3pm (New Zealand time), for orders placed after 3pm please allow an additional day for delivery.

– Express International delivery is not available on public holidays.

 

Important notes:

 

– These time frames are subject to product availability. In the unlikely event that an item or all of the items in your order are no longer available, we will contact you to notify you of the delay and offer alternative products if applicable. If an item cannot be dispatched you will not be charged for this item.

– If any issues arise which means we are unable to meet these timeframes we will let you know as soon as possible.